The business user’s guide to Gmail

Gee whiz, Gmail sure isn’t like most other email services.

It’s easy to forget — since for lots of us at this point, getting around Google’s email environment has basically become second nature. But if you’re just getting started, especially if you’re coming from a more traditional email program like Outlook, getting used to Gmail can be one ginormous adjustment.

And it’s no wonder: Google’s got some seriously unusual ideas about how email should operate. And whether your company just moved you over to a Google Workspace-associated Gmail setup or you opted to go with Gmail for your own individual account, it can be an awful lot to wrap your head around.

Well, my Google-scented answer-seeker, you’ve come to the right place. This guide will give you a detailed roadmap of the ins and outs of Gmail and help you learn all you need to know about Google’s current email offering. It’s essentially a whole new email management language — but once you master the dialect, you’ll be communicating with colleagues and powering through messages like nobody’s business.

If you need help setting up or managing your actual Gmail account, jump down to Gmail account basics. Otherwise, let’s dive right in and explore the experience of actually using Gmail and making the most of its unconventional arrangement.

Meet your Gmail inbox

The first thing to take in when you sign into the Gmail website is the layout of your inbox. Google now offers six different Gmail inbox styles, and you can move between ’em by clicking the gear icon in the website’s upper-right corner and looking at the “Inbox Type” area of the panel that pops up.

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