The vast majority (91%) of business users want meeting note-takers to access and act on context from outside a meeting, according to a global study of 403 organizations in Metrigy’s “Workplace Collaboration & Employee Experience: 2027” report.
In addition to the Work mode, Otter announced that its Live Assist feature is now available to enterprise customers, and will expand access to all paid Otter accounts in the coming weeks. Live Assist, announced in April, provides private guidance to a user during a call, such as suggesting questions and tracking meeting “objectives.”
“I see this kind of widget assist a lot in external-facing customer support roles, but for internal productivity meetings, this is quite unique,” said Thomas Randall, a research director at Infotech.