Google’s new AI control center for Workspace, announced this week, focuses more specifically on giving administrators a centralized view of AI usage, security settings, data protection controls, and privacy safeguards within Workspace.
The timing reflects a shift in enterprise AI use. Many companies are no longer just testing chatbots, but are beginning to use agents that can reach corporate systems and carry out tasks on behalf of users.
Analysts said the shift changes how CIOs and CISOs should think about AI agents inside the enterprise.
“By placing agent controls alongside identity, access, data, and workload management, vendors are positioning AI governance as an operational discipline owned jointly by IT and security,” said Biswajeet Mahapatra, principal analyst at Forrester. “For CIOs, this means AI agents now need to be managed like any other digital workforce, with lifecycle oversight, cost visibility, and integration into service management.”